| "We were proud to recognize Shop 9000 as our Partner of the Year for 2004. Jim Heaton and his
entire organization earned this honor by the outstanding job his organization has done in
implementing and supporting our products beyond our customer’s expectations".
"Widely recognized as an industry leader in Canada, Shop 9000 features a world-class local
support staff. Having knowledgeable support staff within easy reach of our customers is vital to
the success of our organization, and Shop 9000 excels with its local coverage of the VISUAL
install base. Shop 9000 has created a thriving user community with regular customer workshops
and user group meetings, providing its customers with numerous opportunities to learn about the
latest advances in the VISUAL product, network with other users, and consult with experienced
Shop 9000 product professionals."
Robin Pederson
Executive Vice President
Infor
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