Two years ago ITP started searching the marketplace for an MRP (Material Resource Planning) system which would handle all aspects of their business from quoting through to invoicing. According to Sue Dombey, Controller for ITP, "Our biggest concern, was the scheduling and material planning process. With the record growth we were experiencing, our existing system wasn't able to handle our scheduling requirements any longer."

The Solution
VISUAL Manufacturing's Advanced Material Resource Planning® (MRP) module is providing ITP with the most significant benefits. Dombey continues, "We do a lot of repetitive manufacturing, and with the MRP system, a lot of the number crunching work is done for us. The system provides us with accurate forecasts leaving more time for business planning and analysis." Dombey adds, "With MRP, all the critical information (customer orders, work orders, purchase orders, production schedules, and material planning) is in one place. When a customer calls, we can tell them exactly where their order is, when they will get it, and we can also respond to any emergencies immediately. Our throughput has increased by 15% and our customers are enjoying better service."

Success With Shop9000
ITP selected VISUAL Manufacturing® not only because it offered the features and functionality they needed, but also because of the people representing and supporting it. Sue Dombey concludes, "The Shop 9000 team is absolutely terrific. During the pre-sales cycle they presented their product well, and were very knowledgeable. There was never a question they couldn't answer." They know their stuff, give you the answers you need and are a pleasure to work with. I would be pleased to recommend Shop 9000 and the VISUAL Manufacturing® system to anyone."